Cancellation & Refunds
Cancellation and Refund Policy
Please read this before you apply. Entry fees and spectator tickets are, as a rule, not refunded once paid. Where a refund applies, it is decided and processed by the seller, Prorium Inc.
1. Entry fees (competitors)
- Entry fees are not refunded once paid, except where the cancellation is due to a failure to perform on the organiser’s part.
- Entering the same division more than once leads to disqualification, and the fee is not refunded. You may enter up to two different divisions.
- If you can no longer compete for your own reasons (illness, cancelled travel and so on), the fee is not refunded. Please tell us through the contact form as soon as you know.
2. Spectator tickets
- Tickets are non-refundable once paid.
- If the event is rescheduled or cancelled, we will contact you at the email address you used to order.
- If there is a mistake in your order, please let us know through the contact form.
3. Cancellation or postponement for reasons beyond our control
If the championship is cancelled, interrupted or postponed because of an earthquake, tsunami, typhoon or other natural disaster, a public-health emergency such as an epidemic, or any other circumstance beyond our control, entry fees are not refunded. The organiser cannot cover travel, accommodation or other costs incurred to take part.
4. Withdrawing as a volunteer
If you can no longer take part, please tell us through the contact form as soon as you know, so that we can reassign your role.
5. Contact
For questions about cancellations or refunds, please use the contact form. Payment methods and timing are set out in the legal notice (Specified Commercial Transactions Act).
